Terms & Conditions
Monthly Plans
Our monthly plans spread the cost of design, development, hosting, and maintenance over time. For that reason, all monthly plans require a 12-month minimum term. This allows us to design, build, and maintain your website without large upfront costs.
Prefer to cancel early? Clients may buy out the remaining balance to receive full website files and transfer hosting. After the minimum term, plans continue month-to-month and can be canceled anytime. Full website ownership transfers after the minimum term is completed. Until full ownership transfers, all website files, designs, and code remain under our control. Even after the minimum term is completed, you may not redistribute any of the files, designs, or code to others and all license keys remain ours. You can always attempt to repurchase any software keys needed for things like future updates.
If you would like to cancel your subscription, please Contact Us.
Tasks
A task is any update that can typically be completed by a professional in approximately 30 minutes, as determined by us.
Common examples include:
- Content or Image updates
- Layout tweaks
- Minor design or functionality changes
More complex changes—such as new pages or advanced functionality—may require more than one task credit.
Monthly Task credits do not roll over month to month, and unused time is non-refundable.
Project Timelines
Estimated timelines are provided as guidelines and are dependent on timely client feedback and content delivery. Delays caused by the client may extend the project timeline.
Design Revisions & Updates
We reserve the right to limit the number of design revisions for a request. We want you to get something you want but cannot commit to unlimited versions. In this case, we have the option to use monthly task time to complete your design. Requests that exceed the included task time may require additional time or fees or be spread out to the next month.
Refunds
We offer no refunds for purchases or subscriptions on any of our products or services.
Limitation of Liability
We make reasonable efforts to maintain uptime and performance; however, we are not responsible for downtime, data loss, or damages caused by third-party services, hosting providers, software updates, or events beyond our control. Our liability is limited to the amount paid by the client in the previous 30 days of service.
Termination
We reserve the right to suspend or terminate services for non-payment, abusive behavior, or misuse of services. Outstanding balances remain due upon termination.
Content Responsibility
Clients are solely responsible for the accuracy, legality, and ownership of all content, images, trademarks, and data provided for use on the website. We are not responsible for copyright violations or legal issues arising from client-supplied materials.
Governing Law
These terms are governed by the laws of the state in which our business is registered.
Service Modifications
We reserve the right to update or modify services, features, or pricing with 30 days notice.
Thank you for allowing us the chance to earn your business!